Shipping policy

Shipping Policy

At ZipClose, we’re committed to delivering high-quality products quickly and reliably, both within Australia and around the world.

Shipping Destinations

We currently ship to:

  • Australia

  • United States

  • United Kingdom

  • Europe

  • Asia

  • Other international locations

If you're unsure whether we ship to your country, feel free to contact us.

Processing Time

All orders are processed within 1–3 business days. Orders placed on weekends or public holidays will be processed the following business day.

Delivery Timeframes

Australia

  • Standard Shipping: 3–7 business days

  • Express Shipping: 2–4 business days

International

  • Standard Shipping: 8–15 business days

  • Express Shipping: 6–12 business days

Delivery timeframes may vary slightly depending on customs, peak seasons, or courier delays.

Shipping Costs

Australia

Standard Shipping

  • Orders under $50 AUD: $7.95

  • Orders between $50–$100 AUD: $4.95

  • Orders over $100 AUD: Free

Express Shipping

  • Orders under $50 AUD: $15

  • Orders between $50–$150 AUD: $10

  • Orders over $150 AUD: Free

United States (Standard Shipping – USD)

  • Orders under $50 USD: $15

  • Orders between $50–$75 USD: $10

  • Orders between $75–$100 USD: $5

  • Orders over $100 USD: Free

International (excluding USA – AUD)

Standard Shipping

  • Orders under $60 AUD: $24

  • Orders between $60–$100 AUD: $20

  • Orders between $100–$149 AUD: $12

  • Orders over $150 AUD: Free

Express Shipping

  • Calculated at checkout based on destination and weight

Free Shipping Thresholds

  • Free standard shipping within Australia for orders over $100 AUD

  • Free express shipping within Australia for orders over $150 AUD

  • Free standard shipping to the United States for orders over $100 USD

  • Free standard international shipping for orders over $150 AUD

Tracking

All orders include tracking. You’ll receive a tracking number via email once your order is dispatched.

Issues or Delays

If your shipment is significantly delayed or lost, please contact our support team at info@zipclose.com.au. We’ll work quickly to resolve the issue.